Effective date: 30 October 2026
Operator and purchase handler
RKXBeta software and product support are provided by Kerem Yılmaz Güney as an individual. Public location: Kartal, Istanbul, Türkiye. Contact: info@rkxbeta.com. For a transaction completed through Paddle, the Paddle entity identified at checkout and on the receipt is the merchant of record/reseller and handles billing and eligible refunds.
Refund eligibility
Paddle’s applicable Refund Policy and Buyer Terms, together with mandatory consumer protections, govern eligibility for Paddle transactions. RKXBeta does not offer an additional voluntary money-back guarantee. Statutory withdrawal and refund rights, including any applicable 14-day right, are unaffected. Eligibility can depend on the transaction, location and applicable digital-content rules; a request does not by itself guarantee a refund.
How to request a refund
Use the support link or customer portal in your Paddle receipt, or visit https://paddle.net and request a refund. Provide the purchase email, transaction reference and reason. For product or delivery problems, contact info@rkxbeta.com so we can investigate; if the issue remains unresolved, contact Paddle with the relevant details. Technical support does not replace or delay mandatory consumer remedies. Do not send passwords, card details or full license keys.
Annual billing and cancellation
Pro subscriptions are annual and renew automatically until canceled. Cancel future renewal using the Paddle customer portal from your transaction email, or request cancellation at https://paddle.net. Scheduled cancellation takes effect at the end of the applicable paid period and prevents future renewal charges. It does not itself refund a payment already made. Uninstalling the plugin or deactivating its license does not cancel billing. Purchases are currently unavailable on RKXBeta.
Renewal refunds
For an unwanted or disputed renewal charge, request review through Paddle buyer support with the transaction reference. Eligibility follows Paddle’s applicable policy and mandatory consumer rights. RKXBeta offers no separate voluntary renewal refund window.
Refund processing and access
Paddle processes eligible approved refunds under its applicable Refund Policy, normally using the original payment method where possible. The applicable policy and mandatory law determine processing deadlines; your payment provider can affect when the credit appears. Approved refunds can remove the associated commercial license, private download and update authorization, subject to the transaction terms and mandatory rights. Free remains available without a paid license.
Mandatory rights and applicable policy
Nothing in this policy limits non-waivable consumer rights, including applicable withdrawal rights and remedies for faulty or undelivered products. The Paddle policy applicable to your transaction is available at https://www.paddle.com/legal/refund-policy and the Buyer Terms at https://www.paddle.com/legal/buyer-terms.